Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
Gift cards & Custom Prints

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected and approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at rankidoodleprintshop@gmail.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rankidoodleprintshop@gmail.com and send your item to: Kirsty Rankin, Rankidoodle Printshop, 10 Queen Street, Hadfield, Glossop, Derbyshire, SK13 2DJ, United Kingdom.

Shipping
To return your product, you should mail your product to: Kirsty Rankin, Rankidoodle Printshop, 10 Queen Street, Hadfield, Glossop, Derbyshire, SK13 2DJ, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.